Privacy Policy

Last updated: 31 July 2026

This policy explains how DentalXpert (www.dentalxpert.in) collects, uses and protects your information when you book an online dental consultation.

1. What we collect

• Booking details: your name, email address, mobile number, and the health concern you optionally describe.
• Payment confirmation: payment status and reference IDs from Razorpay. We never see or store your card number, UPI PIN, or banking credentials — payment is processed entirely by Razorpay.
• Technical data: basic logs (IP address, browser type) for security and troubleshooting.

2. How we use it

• To reserve your slot, process your payment, and create your Google Meet consultation event.
• To send booking confirmations, calendar invites, reminders, and refund notifications by email.
• To contact you about your consultation if needed.

We do not sell your data or use it for third-party advertising.

3. Third-party services

• Razorpay — payment processing (subject to Razorpay's privacy policy).
• Google Calendar / Google Meet — your name and email are added to the consultation event so you receive the invite and Meet link.
• Email delivery — booking emails are sent via our email provider.

4. Health information

Any health details you share while booking or during the consultation are used solely to provide dental advice and are kept confidential.

5. Data retention

Booking records are retained for accounting and legal compliance. You may request deletion of your personal data (subject to legal retention requirements) via our contact page.

6. Security

Data is transmitted over HTTPS and stored in access-controlled databases. Admin access is restricted and authenticated.

7. Your rights

You can request a copy, correction, or deletion of your personal data at any time by contacting us.

8. Contact

For privacy questions, see our Contact page.