Contact us
Business and customer-care information published under the Consumer Protection (E-Commerce) Rules, 2020
The quickest way to reach us is email. We reply to every message, and we acknowledge complaints within 48 hours.
Customer care
Replies within 1 working day. Please include your booking reference.
Where we operate
Online consultations across India. All timings are Indian Standard Time.
Business information
| Legal name of the seller | TO BE COMPLETED |
|---|---|
| Principal place of business | TO BE COMPLETED |
| Website | www.dentalxpert.in |
| Customer care email | care@dentalxpert.in |
| Customer care phone | TO BE COMPLETED |
| Service offered | Online dental video consultation |
| Price | ₹199 per consultation, inclusive. Healthcare services by an authorised medical practitioner are exempt from GST. |
| Payment methods | UPI, credit card, debit card, net banking and wallets, processed by Razorpay |
Your consulting dentist
| Name | Dr. Monisha M |
|---|---|
| Qualification | BDS (Bachelor of Dental Surgery), The Tamil Nadu Dr. M.G.R. Medical University |
| Registration number | 33587 |
| Registering council | Tamil Nadu Dental Council, Chennai |
Registration details are displayed as required for teleconsultation. You may ask the dentist to confirm them at the start of your call.
Grievances
Complaints have a dedicated route with defined timelines. Please use the Grievance Redressal page rather than general customer care, so your complaint is tracked properly.
What to include when you write
- Your booking reference (shown on your confirmation email and in your account).
- The email address you booked with.
- For payment queries, the Razorpay payment reference.
- A short description of what happened.
Do not use this page for medical emergencies. Email is not monitored around the clock. For spreading facial swelling, difficulty breathing or swallowing, uncontrolled bleeding or a serious injury, go to your nearest hospital immediately.